I had an issue with my furnace where it kept shorting out. Another contractor came in and over the course of 5 hours and 2 days, couldn't correct the problem. The previous contractor also stated to me that in order to fix it, they'd have to open up the wall by my thermostat to run a new line. I called Mike at WNY Heating and Cooling from a referral from a family member and I'm so glad I did. He personally answered my call and within minutes, I was set up for an appt. the next morning. Mike found the electrical short and was able to run a new line without opening up my walls all within an hour. The price was right, the service was perfect and Mike was extremely professional and knowledgeable. They will now be my go-to company for all my heating and cooling needs. I couldn't recommend a company more.